How do I choose the right size?
Review the size details shown on each dress listing before ordering. If you are unsure, send us a message through the Contact page and include the style you are considering.
Delivery options and estimated timing will be shown during checkout when the shop opens. Please review the information provided with your order before confirming.
How can I contact Pindressty?
Use the Contact page to send your question. For an order enquiry, include your order number so we can understand how to help.
How can I track my order?
If tracking details are provided for your order, use the link or information in the dispatch message. If you need help, contact us with your order number.
Can I use a discount code?
Enter an active code in the discount field at checkout before completing your order. If it does not apply, check the code terms and expiry date.
What are Pindressty's return and exchange terms?
Please review the return and exchange terms shown with the product and at checkout before placing an order. If anything is unclear, contact us before purchasing.
How do I request a refund?
Contact Pindressty through the Contact page with your order number and reason for the request. Refund requests are handled according to the return and refund terms shown for your order.
